.ticket-desc-tooltip {
        position: relative;
        display: inline-block;
        cursor: pointer;
}

.ticket-desc-tooltip .ticket-tooltiptext {
    visibility: hidden;
    max-width: 500px;
    min-width: min-content;
    background-color: #8d8d8d;
    color: #fff;
    text-align: left;
    border-radius: 6px;
    padding: 10px;
    position: absolute;
    z-index: 1;
    bottom: 25px;
    left: -100px;
    margin-left: 0;
    opacity: 0;
    transition: opacity 0.3s;
    width: 400px;
    line-height: 1.5;
    font-size: 13px;
}
.ticket-desc-tooltip .ticket-tooltiptext:before {
    content: "";
    background: #8d8b8b;
    height: 9px;
    width: 10px;
    bottom: -4px;
    left: 100px;
    z-index: 1;
    position: absolute;
    transform: rotate(45deg);
}      
.ticket-desc-tooltip:hover .ticket-tooltiptext {
    visibility: visible;
    opacity: 1;
}
img.question-cust {
    width: 15px;
    height: 15px;
    position: relative;
    top: 4px;
    left: 4px;
}